Privacy policy

VIP Store Privacy Policy by Moda Lab Trading LLC

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit www.vipstoreuae.com or make a purchase (referred to as the "Site" throughout).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about individual web pages or products you view, websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

Technologies used to collect Device Information include:

  • Cookies: Data files placed on your device, often containing an anonymous unique identifier. For more information about cookies and how to disable them, visit: www.allaboutcookies.org.
  • Log files: Track actions occurring on the Site and collect data, including your IP address, browser type, ISP, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: These are electronic files used to record information about how you browse the Site.

Additionally, we collect certain information from you when you make a purchase or attempt to make a purchase through the Site. This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

In this Privacy Policy, "Personal Information" includes both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to fulfill any orders placed through the Site, including processing your payment, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use Order Information to:

  • Communicate with you
  • Screen our orders for potential risk or fraud
  • Provide information or advertisements related to our products and services in line with your preferences

We use Device Information to help us screen for potential risks and fraud (in particular, your IP address) and to improve our Site by generating analytics about how our customers browse and interact with it, and assessing the success of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt-out of Google Analytics here: Google Analytics Opt-Out.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a lawful request for information we receive, or otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at: NAI Consumer Education.

You can opt-out of targeted advertising by:

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: DAA Opt-Out.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a resident of Europe, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@moda-lab.net or by mail using the details provided below:

Office Address:
Office 4008, Citadel Tower, Dubai, Business Bay, UAE